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10 Best Malaysia ERP Alternatives to Consider this 2023

Updated: Dec 12, 2022

Many large scale ERP software systems have a lot of functionality built in—CRM capabilities, accounting tools, document management services, and so on and so forth.

But just because an ERP software has all of these features doesn’t necessarily mean that every software is right for every business. Lots of software contains a plethora of features, but not every software can mold to fit every businesses needs—especially at the right price.

When it comes to finding the right ERP for your service business, here are some features that you should look for:

  • Localization to the latest SST regulations

  • Accounting and financial reporting

  • Centralized document management

  • Client and contractor management

  • Customer and vendor management portals

  • Mobile device compatibility

  • CRM and sales

  • Project and task management

  • Applicant tracking system

  • Inventory management

  • Custom productivity reporting

  • Intra-company communication

  • Knowledgeable, in-house customer support

Lots of businesses turn to an ERP solution when they need a business management software solution, but with so many software solutions out there, it can be tough to know exactly what you need. ERP automation involves the incorporation of new technologies, such as artificial intelligence (AI) and other smart features, for example, the Internet of Things (IoT), providing seamless handling of business processes like HR, Finance, and Sales, just to name a few.


However, investment in Business Process Automation (BPA), especially in the ERP arena is wrought with too many options and often, bad solutions masked behind beautiful marketing. This is an unfortunate trend in the Malaysia, giving Automation a bad name.

Finding a software solution from a company that your business can trust day in and day out can be a difficult and arduous process. But it doesn’t always have to be—we’re here to help. Our software experts have compiled a comprehensive breakdown of the 10 best Malaysia ERP alternative software solutions on the market in 2023 covering in particular, ERPs that can be customized and handle BPA.

*Note: Our ERP software reviews are for informational purposes only. We encourage you to perform research and demo systems to achieve the most comprehensive comparison.




Zoho Finance Plus is an ERP software solution that combines accounting, project finance management, CRM, logistics, warehousing, and more into one, easy to use interface. Zoho Finance Plus is a diversely capable software solution that supports both front and back-office personnel. Zoho's extremely customizable software, open API and coding platform suits a variety of industries such as trading, consumer goods, professional services, construction, and property. It also integrates to 45+ apps in its ecosystem and connects to more apps available in its marketplace.


Highlights:

Multiple apps, single platform

All Zoho Finance apps are built from the ground up to work together seamlessly. Information entered in one app will be reflected in the rest, which means your data is up to date at all times.

Improved quote-to-cash process

When salespeople generate quotes and orders in one application, they are immediately available in the others for appropriate teams to promptly fulfill the order, invoice the customer, and collect payments.

Subscription-economy ready

With the world moving toward a subscription business model, the Zoho Finance Suite equips you with a solid recurring billing solution while bridging the gap with traditional accounting.

Faster employee reimbursements

Zoho Expense automates your reimbursement approval flow, making it easy for your employees to claim reimbursements. All of their expenses fall into the right accounts automatically.

Better business decisions

With all the back office apps connected, there is no need to manually tie together data from different sources. Real-time information flows between the apps so you can make more informed business decisions.

Ease of Administration

With a single administrative console, it is easy to manage multiple users across different departments. You can add and provide role-based access to users to different apps from a centralized panel.

What Sets It Apart:

The most affordable and powerful Cloud ERP Software in the Malaysian Market. An expert team of business analysts is available from a Zoho Authorised Partner to personally see to your success. From training and onboarding, technical support, and business-specific customizations, the support staff is available 24/7. On top of that, their automation programming capabilities allow you to work more efficiently.


Pricing: Free trial and custom demo, packages begin at $10/user.



2. Oracle Netsuite

NetSuite comprises five suites, ERP, CRM, E-Commerce, Professional services automation, Human Capital Management, along with NetSuite OneWorld, using which NetSuite can be implemented across currencies and it can also manage many subsidiaries of an organization.


Highlights:

  • NetSuite has financial management features that have built-in business intelligence.

  • Its financial planning features will shorten cycle times and enrich your planning process.

  • It has order management features that will accelerate the order to cash process.

  • It provides the features and functionalities for Procurement, Warehouse & fulfillment, Supply Chain Management, and Production Management.

Verdict: NetSuite will streamline business processes if you're ready to blow your wallet. It has built-in business intelligence that combines data with visual analytics. It is a highly scalable solution that can add and customize functionality as the business grows.


Pricing: Customized according to Module Build and Scope of Work (Begins in between 5-6 digits - USD)


3. Acumatica



Acumatica is a business management software that enables you and your entire organization to work from anywhere by enabling remote access to accounting, CRM, financials, and more.

Highlights:

  • Project cost and budget tracking

  • Visibility of pre and post sale contracts

  • Advanced data analysis toolkit

Verdict : Reports generated by Acumatica’s proprietary business intelligence software have been proven effective during the remote work era.

Pricing: Varies by product and by industry.

4. SAP



SAP is a set of software solutions that handles processes such as data management, marketing, and asset management. SAP ERP is another product from SAP for large-sized organizations. It is one of the most widely used ERPs, which is being implemented across industries, across countries, across languages, and currencies. It also comes with a mobile interface to access anytime, anywhere. Apart from these, it also offers seamless migration to SAP S/4HANA.

Highlights:

  • Uses machine learning to improve business processes

  • Tracks supply chains from beginning to end

  • Able to be used across any kind of business or industry


Verdict: SAP ERP Central Component i.e. SAP ECC is used in 25 industries and has 50000 customers. SAP will support this product until 2027.

Pricing: Varies by plan, package, industry, and company size.


5. Microsoft Dynamics 365



Microsoft Dynamics 365 is a customer-centric interface that handles various processes including CRM, customer data management, and customer service. Microsoft Dynamics is the line of ERP and CRM solutions developed by Microsoft. There are many Microsoft products in the Dynamics line such as Dynamics GP, Dynamics NAV, Dynamics AX, and so on. MS Dynamics 365 can be easily integrated with other Microsoft products such as PowerBI, MS Project Server, and so on.

Highlights:

  • Dynamics 365 leverages the integration of ERP and CRM functionalities on the cloud.

  • It consists of modules such as Finance and Operations, Sales and Marketing, Field Service, and so on.

  • Allows for swift transition to the cloud

  • Offers self-service HR experiences

  • Friction-free digital selling interface

Verdict: They are backed by Microsoft’s global cloud network and support teams.

Pricing: Microsoft Dynamics 365 offers the solution to various business areas and the pricing will change accordingly, Marketing (it starts at $750 per tenant per month), Sales (it starts at $20 per user per month), Customer Service (it starts at $20 per user per month), Finance (it starts at $30 per user per month), etc.


 

BEFORE YOU PROCEED FURTHER


Note : Some of the downsides of an off-the-shelf legacy ERP remedy are:

  • high maintenance costs

  • outdated technology

  • cost and re-investment of customization

  • poor cybersecurity

 

6. SQL Accounting



SQL accounting software seeks to help businesses of all sizes to streamline their accounting processes. This software leverages a range of tools such as multi-dimensional reporting to make accounting easier, faster, and accurate. SQL accounting system Malaysia boasts many features that claim to help businesses to harmonize their operations and increase their bottom line.

Highlights

  • Five core modules

  • Robust client-server architecture

  • Open period solution

  • DIY accounting capabilities

Verdict: Technical issues can lower its effectiveness at times. May require purchasing additional software, which adds to the expenses. Intermediate Database engine.


7. AutoCount



Its main business is to develop and provide high quality accounting software as well as other business applications to small and medium sized enterprises.


Features: Account Inquiry, Stock Item Inquiry, Drill Down to Source Document, Finding stock Item, Bank Book Managing, Advanced Credit Control, Accounts Receivable/Accounts Payable Contra, Document Transfer, Handle Returned Checks, Handle Full and Partial Payment, Chart of Account, Project and Departmental Accounting, Goods and Service Tax (GST), Multi-Currency and more of accounting features.


Verdict: Because AutoCount is deployed on-premise, it comes with a one-time upfront cost. In addition to the software license cost there will be cost for hardware, installation, software implementation, yearly maintenance, help desk and support. Users are also responsible for maintaining IT and infrastructure support, which adds additional burden and danger of security breaches.

8. Million



In this fast growing economy, making the right business decision gives your company the competitive advantage. At Million, we constantly develop business tools to help your company make right business decisions.


Features: Able to handle MULTI company transactions, General Ledger/ Debtor/ Creditor, Multi-currency function, Able to record advance payment & post dated cheques, A Audit Trail Reports, Project account, Goods & Services Tax (GST) ready, Send reports to Excel


Verdict: Million’s key feature is that it goes very well with Microsoft Excel which is used by many small businesses to produce and maintain reports. Million has a user interface similar to Excel, making it an extremely popular program in the less structured business sector that is less dependent on administrative practices. The program is not flexible as the company grows bigger, but it supports multiple currency inputs and has functions to hold multiple business accounts, making it a relatively valuable tool in the hands of someone who wants to do small yet essential accounting work.



9. Access UBS



UBS Accounting is a complex accounting system that was one of Malaysia's leading accounting systems in the 1990s. It was one of the primary accounting solution for accounting firms. In 2006, UBS Corp Bhd was sold to the Britain-based Sage Group. All accounting products branded as Sage UBS, including the popular Sage UBS Accounting. The UBS business was sold off by Sage in 2020 to the Access Group, rebranding the system to Access UBS.


Highlights:


  • Local legislation changes update

  • local support

  • cashflow forecast

  • invoice tracker

  • capture receipts

  • inventory control

Verdict: UBS Accounting has divided modules for accounting and billing. It can use to process customer and supplier payments, manage sales orders, purchase orders within the software. To have full stock control you will need to purchase UBS Inventory. It is built as a separate software and configured to link to UBS Accounting. UBS Inventory transactions aren't real-time, you will need to manually post to UBS Accounting.



10. QNE


QNE’s solutions seek to meet the requirements of local business practices and challenging environments. Positioning itself as an easy-to-use accounting software, it has features such as user audit trail availability and date sensitive report performance, which will help meet business requirements. It runs in a hybrid environment and offers real-time service to the customer. QNE also provides forecast statistics, the status of cash flow and the break-even stage.

Highlights:

  • Expense Tracking

  • Payroll Management

  • Accounts payable

  • Accounts Receivable

  • Bank Reconciliation

  • Fund accounting

  • Billing & Invoicing

  • Tax Management

  • Purchase Orders

  • Project Accounting

  • Fixed Asset Management

Verdict : Complicated to use. Any customization will incur cost and re-investment should the business outgrow the process. Software is prone to error and software support can be unresponsive at times.


The Final Word?



Now that you have an overview of the ERP / Accounting Solutions available to you, the next step is to get an extensive ERP Evaluation and Business Process Automation Consulting to plan your Implementation Journey.


We work with major international and local partners whom we have identified to hold the highest standard in user privacy, software security and service. With a strong service record and a relationship built on experience and trust, we take pride that our partners trust that we deliver seamlessly, ensuring a high user adoption rate through smooth support using their platforms.


Our first Consultation is always FREE, ensuring you, know exactly what you get when you work with us. We help you determine your current state and find areas to grow and improve so that you can strategically align your planned software investment with your business goals.


 

FINTECH RAKYAT is a Business Process Automation (BPA) Technology Consultancy based in Kuala Lumpur, Malaysia. We implement, support and manage software & hardware, covering our client's software journey from IT consulting to business automation and localized support, helping them avoid implementation failures and high opportunity costs, so they can focus on innovation & growth.


Other companies sell software, We Deliver Automation.

Save on your next ERP Investment with FINTECH RAKYAT, the Preferred Business Automation and Digital Transformation (DX) Specialist.

Ask us how and get a free 60mins consultation!

+603 2935 9804 | sales@fintechrakyat.com

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