Updated: Dec 12, 2022
Many large scale ERP software systems have a lot of functionality built in—CRM capabilities, accounting tools, document management services, and so on and so forth.
But just because an ERP software has all of these features doesn’t necessarily mean that every software is right for every business. Lots of software contains a plethora of features, but not every software can mold to fit every businesses needs—especially at the right price.
When it comes to finding the right ERP for your service business, here are some features that you should look for:
Localization to the latest SST regulations
Accounting and financial reporting
Centralized document management
Client and contractor management
Customer and vendor management portals
Mobile device compatibility
CRM and sales
Project and task management
Applicant tracking system
Custom productivity reporting
Knowledgeable, in-house customer support
Lots of businesses turn to an ERP solution when they need a business management software solution, but with so many software solutions out there, it can be tough to know exactly what you need. ERP automation involves the incorporation of new technologies, such as artificial intelligence (AI) and other smart features, for example, the Internet of Things (IoT), providing seamless handling of business processes like HR, Finance, and Sales, just to name a few.
However, investment in Business Process Automation (BPA), especially in the ERP arena is wrought with too many options and often, bad solutions masked behind beautiful marketing. This is an unfortunate trend in the Malaysia, giving Automation a bad name.
Finding a software solution from a company that your business can trust day in and day out can be a difficult and arduous process. But it doesn’t always have to be—we’re here to help. Our software experts have compiled a comprehensive breakdown of the 10 best Malaysia ERP alternative software solutions on the market in 2023 covering in particular, ERPs that can be customized and handle BPA.
*Note: Our ERP software reviews are for informational purposes only. We encourage you to perform research and demo systems to achieve the most comprehensive comparison.
Zoho Finance Plus is an ERP software solution that combines accounting, project finance management, CRM, logistics, warehousing, and more into one, easy to use interface. Zoho Finance Plus is a diversely capable software solution that supports both front and back-office personnel. Zoho's extremely customizable software, open API and coding platform suits a variety of industries such as trading, consumer goods, professional services, construction, and property. It also integrates to 45+ apps in its ecosystem and connects to more apps available in its marketplace.
Multiple apps, single platform
All Zoho Finance apps are built from the ground up to work together seamlessly. Information entered in one app will be reflected in the rest, which means your data is up to date at all times.
Improved quote-to-cash process
When salespeople generate quotes and orders in one application, they are immediately available in the others for appropriate teams to promptly fulfill the order, invoice the customer, and collect payments.
With the world moving toward a subscription business model, the Zoho Finance Suite equips you with a solid recurring billing solution while bridging the gap with traditional accounting.
Faster employee reimbursements
Zoho Expense automates your reimbursement approval flow, making it easy for your employees to claim reimbursements. All of their expenses fall into the right accounts automatically.
Better business decisions
With all the back office apps connected, there is no need to manually tie together data from different sources. Real-time information flows between the apps so you can make more informed business decisions.
Ease of Administration
With a single administrative console, it is easy to manage multiple users across different departments. You can add and provide role-based access to users to different apps from a centralized panel.
What Sets It Apart:
The most affordable and powerful Cloud ERP Software in the Malaysian Market. An expert team of business analysts is available from a Zoho Authorised Partner to personally see to your success. From training and onboarding, technical support, and business-specific customizations, the support staff is available 24/7. On top of that, their automation programming capabilities allow you to work more efficiently.
2. Oracle Netsuite
NetSuite comprises five suites, ERP, CRM, E-Commerce, Professional services automation, Human Capital Management, along with NetSuite OneWorld, using which NetSuite can be implemented across currencies and it can also manage many subsidiaries of an organization.
NetSuite has financial management features that have built-in business intelligence.
Its financial planning features will shorten cycle times and enrich your planning process.
It has order management features that will accelerate the order to cash process.
It provides the features and functionalities for Procurement, Warehouse & fulfillment, Supply Chain Management, and Production Management.
Verdict: NetSuite will streamline business processes if you're ready to blow your wallet. It has built-in business intelligence that combines data with visual analytics. It is a highly scalable solution that can add and customize functionality as the business grows.
Pricing: Customized according to Module Build and Scope of Work (Begins in between 5-6 digits - USD)
Acumatica is a business management software that enables you and your entire organization to work from anywhere by enabling remote access to accounting, CRM, financials, and more.
Project cost and budget tracking
Visibility of pre and post sale contracts
Advanced data analysis toolkit
Verdict : Reports generated by Acumatica’s proprietary business intelligence software have been proven effective during the remote work era.
Pricing: Varies by product and by industry.
SAP is a set of software solutions that handles processes such as data management, marketing, and asset management. SAP ERP is another product from SAP for large-sized organizations. It is one of the most widely used ERPs, which is being implemented across industries, across countries, across languages, and currencies. It also comes with a mobile interface to access anytime, anywhere. Apart from these, it also offers seamless migration to SAP S/4HANA.
Uses machine learning to improve business processes
Tracks supply chains from beginning to end
Able to be used across any kind of business or industry
Verdict: SAP ERP Central Component i.e. SAP ECC is used in 25 industries and has 50000 customers. SAP will support this product until 2027.
Pricing: Varies by plan, package, industry, and company size.